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This page shows the live operational status of DS Core services for your region. It is updated whenever an incident is declared or resolved by the DS Core Operations Team.
- What is covered: Core platform services including login, device connectivity, imaging, patient workflow, and CEREC® on Core.
- What is not covered: Local network issues, device hardware, third-party integrations, or services outside your region.
For product information including tutorial videos and other self-help tips, visit the DS Core Customer Support Portal.
Still experiencing issues? Please contact DS Core Customer Service for assistance.
Still experiencing issues? Please contact DS Core Customer Service for assistance.
Login & account access
Connected scan upload (Primescan® / TRIOS®)
Direct-to-cloud scanning (Primescan® 2)
Online media library
Connected X-ray upload & sync (Sidexis)
Canvas
Smart view
CEREC® on DS Core designs
Ordering
Manufacturing